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We pride ourselves on the high level of our support.
Our customers are our most important asset and we don't like letting them down. Most calls that we get are resolved within a couple of minutes.
It is our belief that if you produce good products then the only people that need support are new customers. Most of our new customers are from references given by existing ones!
To receive support you must have an up to date support contract. We do ask that wherever possible it is sought during office hours.
Support is not usually available on Sundays and Public Holidays except in extreme emergencies.
Click here for remote support when requested -
Monday to Friday 9.00am to 5.30pm GMT
Telephone : [0044] (0)1522-684705 or Fax : [0044] (0)1522-684627
E-mail : enquiries@zipzap.co.uk
Outside office hours
Telephone or text : [0044] (0)7803-758658
Pager : [0044] (0)7654-619364 - this is a very reliable method of contact and will often work if the mobile is in a bad reception area.
Please do not leave urgent support requests on our office answering machine.