Setting up Norton Firewall to allow access by programs
1. Open the firewall

2. Choose the Personal Firewall in the list

3. Choose the Programs option

4. Look for the program in the list

5. Click on the Internet Access option to the right of the named program that you wish to allow and choose PERMIT ALL.
6. If the program does not appear in the list then click on the ADD button and browse for the program.
7. OK the setting.